ABOUT EMBER FIREPLACES

The One Stop Centre for all your Gas Fireplace needs

We are focused on delivering quality Gas Fire & Heating solutions with emphasis and commitment to customer service and satisfaction.

From Little Things Big Things Grow..

We started our journey more than 20 years ago. Hard work, commitment to success and our focus on providing quality service to our customers saw our business grow, but we never lost sight of our main focus, being you, our customers.. As our business grew and with it came the responsibility to offer the best to our customers. In 2014, we opened the largest Real Flame Gas Fire Showroom in the Southern Hemisphere. We serve hundreds of customers on monthly basis and look forward to further growth so that we can continue to bring you the best product and service for your investment.

Ember Fireplaces is an industry leader. Our business module is based on delivering quality products and superior customer service and support. We serve the residential and commercial markets and are the industry point of reference when it comes to gas fireplaces. We aim to add value and style to our customers’ homes and business premises by providing expert advice and gas fire heating solutions designed for their specific needs. Our genuine commitment to offering the best product and service have earned us a growing base of loyal clients.

Industry Relationships

We are the leading supplier and installer of Real Flame gas fires in new construction projects, such as housing estates, apartment complexes and commercial buildings. We have established relationships with building and construction firms, architects and project managers who trust us and rely on our skill and knowledge. We are committed to completing gas fire installation projects in a safe and timely manner and have the ability to work within a framework of other trades and construction works.

Our Products

Real Flame Gas Fires are at the top of the food chain when it comes to gas heating and decorative fire products. All of the products we promote have undergone vigorous testing. We only promote gas fireplace products that are safe, practical, stylish and durable. Our products are backed by genuine manufacturers’ guarantee honoured and delivered whenever needed. While the majority of customers focus on the style, we have the science covered. We deal with products that are scientifically engineered to deliver maximum safety, heating, economical and environmental efficiency.

Our People

Our staff and trades-persons are experienced qualified professionals. Our installers, plumbers, electricians and other trades-persons partake in regular product update and installation training. Having in-house trades-persons means that we are able to provide complete solutions to our customers, from supply and installation to ongoing periodical service and maintenance. In addition, we are free from the price restraints of out-source installers and are, therefore, able to offer the best price on the entire range of our products.

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